Check out our FAQ

Get answers to your questions about our products and services.

What is Elyssa Cosmétiques?

Elyssa Cosmétiques is a premium hair care brand created by Hanane EL HAKYM, a licensed pharmacist with over 15 years of expertise in professional hair care. Our products combine scientific innovation with beauty expertise to deliver salon-quality results for all hair types.

Where are Elyssa Cosmétiques products made?

Our products are formulated in Brazil and France and manufactured to the highest international quality standards. Each product undergoes rigorous laboratory testing to ensure safety, efficacy, and consistency.

Are Elyssa Cosmétiques products suitable for all hair types?

Yes! Our products are specially formulated to work on all hair types: fine, normal, thick, wavy, curly, frizzy, coily, Afro-textured, colored, highlighted, or bleached hair. We offer specialized solutions for every hair concern.

Are your products suitable for pregnant or breastfeeding women?

Most of our smoothing treatments are suitable for pregnant women from 3 months onwards and breastfeeding mothers (avoid nursing on treatment day). However, we always recommend consulting your healthcare professional before any treatment during pregnancy or breastfeeding.

Can children use Elyssa Cosmétiques products?

Our products are generally suitable for individuals aged 12 and above. For younger children, please consult with a professional hairstylist or contact our customer service team for guidance.

What makes Elyssa Cosmétiques products special?

Our products are:

  • Sulfate-Free – No harsh sulfates (SLS/SLES)
  • Paraben-Free – No harmful preservatives
  • Professional-Grade – Developed by a pharmacist with 15+ years of expertise
  • Laboratory-Tested – Rigorously tested for safety and efficacy
  • Plant-Based Ingredients – Enriched with natural oils and extracts
  • Advanced Formulations – Combining science and nature for optimal results

Are Elyssa Cosmétiques products vegan and cruelty-free?

Many of our products contain plant-based ingredients such as coconut oil, murumuru butter, sunflower oil, and rosehip oil. We are committed to cruelty-free practices and do not test on animals. For specific product information, please check individual product descriptions or contact us.

Do your products contain sulfates?

Our maintenance shampoos and conditioners are 100% sulfate-free to preserve the longevity of smoothing treatments and protect hair health. Some clarifying shampoos may contain mild surfactants for deep cleansing before treatments.

What is the shelf life of Elyssa Cosmétiques products?

Unopened products have a shelf life of 36 months from the manufacturing date. Once opened, products should be used within 12 months for optimal results. Always check the PAO (Period After Opening) symbol on the packaging.

Can I use Elyssa Cosmétiques products on color-treated hair?

Absolutely! Our products are safe for color-treated, highlighted, and bleached hair. In fact, many of our treatments help maintain hair color vibrancy and health.

How long do smoothing treatments last?

Our smoothing treatments typically last 4-6 months, with some hair types experiencing results for up to 1 year. The longevity depends on:

  • Hair type and texture
  • Home care regimen (using sulfate-free products)
  • Frequency of washing
  • Environmental factors

Do smoothing treatments permanently change hair structure?

No, our smoothing treatments do not permanently alter the hair structure. They work by smoothing the hair cuticle and reducing frizz while maintaining the natural movement of your hair. Results gradually fade over 4-6 months.

Can I wash my hair immediately after a smoothing treatment?

This depends on the specific treatment:

  • Chrono Liss 10-Minute Treatment: You can rinse immediately after flat ironing
  • Other treatments: Follow the specific instructions provided with each product

Always use sulfate-free shampoos and conditioners to maintain results.

Can I color my hair after a smoothing treatment?

Yes, you can color your hair 2 weeks after a smoothing treatment. We recommend using gentle, ammonia-free color or consulting with a professional colorist.

Can I get a smoothing treatment on the same day as hair coloring?

Yes, but we recommend coloring before the smoothing treatment. If coloring after, wait at least 2 weeks to avoid over-processing.

How often can I repeat a smoothing treatment?

While treatments last 4-6 months, they can be refreshed or reapplied after 4 weeks if desired. For maintenance, we recommend repeating the treatment every 4-6 months.

Will smoothing treatments work on chemically relaxed hair?

Yes, our treatments are compatible with chemically relaxed hair. However, results may vary depending on the condition of the hair. We recommend consulting with a professional stylist for best results.

Can I swim after a smoothing treatment?

We recommend avoiding chlorinated or salt water for the first 48 hours after treatment. After that, you can swim freely. Apply Leave-In Treatment before swimming and rinse hair thoroughly afterward.

Do I need professional training to apply Elyssa Cosmétiques treatments?

For optimal results, we recommend that smoothing treatments be applied by trained professionals. However, at-home application is possible with proper instruction. We offer professional training and support for salon owners and hairstylists.

What temperature should I use for flat ironing?

Temperature Guide:

  • Natural, thick, curly, or frizzy hair: 230°C (446°F)
  • Natural, colored, or fine hair: 210°C (410°F)
  • Bleached or damaged hair: 180°C (356°F)

Always use professional-grade flat irons with ceramic or titanium plates.

How many flat iron passes are needed?

Number of Passes:

  • Frizzy roots: 10-20 passes
  • Curly roots: 10-15 passes
  • Frizzy lengths: 10-15 passes
  • Curly lengths: 10-15 passes

The key is to work in thin sections and ensure the hair is completely dry before flat ironing.

Can I use any shampoo and conditioner after treatment?

For best results, use sulfate-free shampoos and conditioners. We highly recommend our maintenance kits:

  • Cocoa Organic Maintenance Kit
  • Amla Plex Maintenance Kit
  • Modelage Maintenance Kit

Sulfate-free products help preserve the treatment and extend its longevity.

How do I perform a patch test?

Always perform a patch test 24-48 hours before applying any new product:

  1. Apply a small amount of product to a small section of hair (behind the ear or nape)
  2. Follow the application instructions
  3. Monitor for any adverse reactions (redness, itching, irritation)
  4. If no reaction occurs, proceed with full application